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Our Policies

At Belleza Salon & Day Spa, we value your time and strive to provide exceptional service. To ensure the best experience for all clients, we have implemented the following policies:

Cancellation Policy

1. Appointment Cancellation/Rescheduling

  • We kindly request at least a 24 hour notice prior to your appointment to cancel or reschedule.

  • Appointments cancelled or rescheduled with less than 24 hours' notice may incur a cancellation fee of 50% of the service cost.

2. No-Show

  • If you fail to show up for your appointment without prior notice, a 50% no-show fee will be charged to the card on file or added to your account.

3. Late Arrivals

  • Clients who arrive 15 minutes late may have their appointment shortened or rescheduled, and the service fee may still apply.

4. Emergency Cancellations

  • We understand that the unexpected can happen. In the instance you have an emergency that conflicts with your appointment, please give us a call as soon as possible. We will gladly assist and discuss your options. 

5. Payment Policy

  • A valid credit card is required to book appointments. Cancellation and no-show fees will be charged to the card on file if applicable.

6. Re-do's or Dissatisfied with Service

  • If your experience was anything less than satisfactory, please contact us via email or phone within one week of your service. While our policy does not include refunds, we are committed to resolving any issues you may have. Additionally, if a product does not meet your expectations we are happy to offer an exchange within two weeks to better suit your needs.

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We appreciate your understanding and cooperation. These policies allow us to provide quality service and accommodate all our clients effectively.

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